Refund and Returns Policy

Please read our return and refund policy carefully before placing an order.

Product Inspection

Please open and check your product in front of the delivery agent before accepting it.

Damaged or Incorrect Items

If the product is found damaged, defective, or incorrect at the time of delivery, it will be replaced or returned immediately.

Reporting a Problem

Any issue (such as a manufacturing defect) must be reported within 24 hours of delivery. It will be reviewed and, if valid, replaced or repaired.

What’s Not Covered

Damage caused by misuse (e.g. dropping, water damage) or issues reported after the 24-hour window will not be accepted.

Return Conditions

For a replacement or return, the product must be unused with its original packaging, box, and all accessories intact.

Refunds

Since payment is made via Cash on Delivery, there is generally no advance payment to refund — our policy focuses on replacing or resolving issues with defective products.

Contact Us

Address: World Connect, 2nd Floor, Shop No. 101, Sutrapur, Banglabazar, Dhaka
Email: [email protected]
WhatsApp: +8801407090068